Delivery Costs

Our delivery charges are as follows:

up to £3.50 = £1.50

£3.51 - £19.99 = £3.50

FREE Delivery on all orders above £20.00 !!

We also offer Next Day Delivery for £6.00

Time

Orders are sent out Monday to Friday and will usually arrive within 2 to 3 day although this is not guaranteed. If you require a specific delivery date (or order type), please email us on hello@flavrbox.com and we will make arrangements.

Method

We use First Class Royal Mail to ship all our orders.

Returns

We want you to be completely satisified with your oder. In the event that an item is damaged, faulty or fails to meet your expectations, we will replace the item or offer you a full refund, provided that you inform us of the problem within 7 days of delivery. See our standard Terms & Conditions for more information.

If you still have questions, please check out our FAQ or send us an email at hello@flavrbox.com.

About Maison Loulou

Fresh Handmade Luxury Chocolates. Only the best ingredients are used to ensure luxurious mouth melting flavours in every bite! Maison Loulou chocolates are made in Cheddar in the heart of the Mendips. As an experienced product developer, chocolatier Louise Sturmey is passionate about exceptional ingredients & intense flavours. Chocolates are designed and handmade with attention to detail with exciting new flavours every month for you to try.

A little about our ingredients.

HAPPY COWS

We use fabulous Organic double Somerset cream because we believe it is important to ensure not only to use local produce where possible but also that the animals are treated fairly.

CHEDDAR STRAWBERRIES

Cheddar is famous for its plump tasty strawberries. Since our chocolates are made in Cheddar, it would be a crime if we didn’t use these beautiful strawberries in our summer collection. They are grown approximately 2 miles from our kitchen by Cliff & Mandy…you can’t get more local than that!

LOCAL HONEY

With many beekeepers in Somerset, it makes sense to use local honey. We have chosen to use some fabulous honey produced near Weston-Super-Mare which we buy from our local Cheddar Country market.

HOME GROWN

Where possible, we grow our own herbs to be added into the chocolates. This year, we have used our own fennel seeds for the scrumptious ginger & fennel chocolate, our own garden mint for the Spring mint & hazelnut chocolate and finally thyme that we used for August’s special of thyme & honey chocolate. Who knows what we will manage to come up with next year!

OTHER INGREDIENTS

Jasmine Flower- organic fairtrade Jasmine flowers to ensure farmers get paid fairly

Vanilla Pods- bought straight from Bali packed with juicy vanilla like you have never before tasted Venezuelan

Cacao- grown in Venezuela & processed in Devon for a local feel!

Lime- freshly grated lime zest & lime juice are added for the freshest flavour possible

Sea Salt-coarse organic Atlantic sea salt is used in our Sea Salted Caramel chocolate for the perfect balance

Butter- we only use West Country butter for that true creamy taste"